Amazing customer service & beautiful bookmarks! My third grade son wanted wood bookmarks to send out with his Valentine cards. He was over the moon and has been raving about his *oak* bookmarks. (Think Minecraft raw materials fascination to the extreme.) We ordered them late on 1/26, the day we found out his school was coordinating a valentine exchange, and they were estimated to arrive 2/2-2/4. I sent out an email because I needed them by 2/3 and Maggie responded right away. They got his order together and sent out ASAP and they arrived by 1/30! He is so happy. They are perfectly him and beautifully made.He individualized them for his classmates with different colored tassels and put them in a baggie with a robot valentine card and a couple of Legend of Zelda stickers. I like helping my kids make things like this extra special, especially since school is so impersonal right now.These would be a lovely end of school year gift for older kids to personalize for their teachers. I think my artistic 8th grader might enjoy using paint pens or doing wood burning on these for her teachers, which would way more exciting than the laminated cardstock we usually do!